Refund policy
Mega Detox Refund Policy
At Mega Detox, your satisfaction is our top priority. We are committed to providing high-quality wellness products and a smooth shopping experience. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Refund Eligibility
To be eligible for a refund, the following conditions must be met:
-
Requests must be made within 30 days of the purchase date.
-
Products must be unopened, unused, and in the original packaging.
-
Proof of purchase (receipt or order confirmation) is required.
-
We do not accept returns or issue refunds on final sale items, digital products, or opened/used supplements due to health and safety concerns.
How to Request a Refund
-
Email our support team at [flowandglowoc@gmail.com] with:
-
Your order number
-
Reason for the refund request
-
Photos of the item (if applicable)
-
-
Our customer service team will review your request within 2-3 business days and provide further instructions.
Return Shipping
-
If your return is approved, you’ll be responsible for return shipping costs unless the return is due to our error (e.g., damaged, defective, or incorrect item).
-
We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in transit.
Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchanges
We do not offer product exchanges at this time. If you wish to replace an item, please follow the refund process and place a new order.
Need Help?
If you have any questions about our refund policy or need assistance, please contact us at:
📧 [flowandglowOC@gmail.com]